All parts

Comms: anywhere communication happens

Chats, tickets, email, forms and inquiries, in one place.

Comms: chats, tickets and email
About this part
  • ChatsConversations with your team and others.
  • Tickets and inquiriesRequests that need an answer.
  • EmailMessages sent and received.
  • FormsThe questions you ask and the answers you collect.
  • Posts and listingsBlog posts, social pages and marketplace listings.
  1. Talk where the work isComment on a task, project, job or deal and @mention the teammate you need.
  2. Send with contextAttach a link to a record, or a PDF summary of it, to an email.
  3. Ask and collectCollect answers with forms that are protected against automated misuse.
  • Your workplace onlyMonocle AI works inside the workplace you are signed in to, as you.
  • You decideYou write and send your own messages.

How Comms connects to the other five parts

Each item lives in one part and links to the others, so it is kept once and right everywhere.

  • CommsRecords

    Messages with a person

    An email can carry a link to the contact or company, so the conversation stays with them.

    Open Records

  • CommsWork

    The conversation on the work

    Each task, project, job and deal has its own comments with @mentions, and a conversation can be linked to the work it is about.

    Open Work

  • CommsAssets

    Files on the email

    Files attached to an email stay with it, and an email can carry a PDF summary of a record.

    Open Assets

  • CommsMoney

    Listings and their price

    A listing in Comms shows what you offer; its price and the orders it brings are Money.

    Open Money

  • CommsTools

    The Chat app

    Conversations in the Chat app are Comms, kept with the rest of your messages.

    Open Tools

Kept accountable, honest, secure and private

How the four principles apply to Comms.

  • Accountability

    Every comment keeps its author, and an @mention names who was asked.

    Read the principle

  • Integrity

    Unsubscribing from email is kept and honored.

    Read the principle

  • Security

    Website forms are protected against automated misuse.

    Read the principle

  • Privacy

    Synced email is shown only to the person whose mailbox it came from and the people they share it with.

    Read the principle

Comms keep it attached

Every conversation has a home

A conversation can be linked to the contact, company, deal, project, task or ticket it is about.

Monocle AI, with you in the loop

Monocle AI's own tools do not send email or texts; you write and send your own messages.

Human in the loop AI

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