Principle
Integrity
Your records are corrected, never erased.
What this means in Prism
Paid records stay
A paid payment or invoice is voided, never deleted.
Corrections keep the original
A void or refund is recorded with a reason, and the original stays.
Your choices are kept
Unsubscribing from email is kept and honored.
How it works
- Step 1
Something needs fixing
A payment was wrong, a document changed, or an item was deleted.
- Step 2
Prism corrects, never erases
A void with a reason, a new version of the document, or a trip to the trash instead of deletion.
- Step 3
The original stays
What happened before is still there, so your records hold up.
Across all six parts
What this principle means in each part of your workplace, today.
Records
A deleted contact or company goes to the trash with its links kept, so it can be restored as it was.
Open Records
Work
When a task, project, job or deal changes status or dates, the old and new values are kept on its activity.
Open Work
Assets
History is saved before every edit, and restoring an earlier version saves the present first.
Open Assets
Money
A paid payment or invoice is voided with a reason, never deleted, and the original stays.
Open Money
Tools
When a second person connects the same app, they get their own connection; nobody's sign-in replaces another's.
Open Tools